Parts Department Manager Job at Used Bikes Direct, Grand Prairie, TX

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  • Used Bikes Direct
  • Grand Prairie, TX

Job Description

Ideal Candidate

An ideal candidate is someone who has experience in Powersports Parts or Service Departments. We want someone to treat this department like it is their own business. Attributes include well-organized, entrepreneurial spirited, innovative, and self driven.

Company Description

Used Bikes Direct, with over 23 years of dealership experience, offers a unique buying experience for customers. Whether you prefer to purchase a motorcycle virtually and have it delivered to your door or test ride and buy in person at one of our dealership locations, we have you covered. We are an innovative powersports company that is rapidly growing and offering exciting opportunities.

Role Description

This is a full-time on-site role for a Parts Department Manager located in Grand Prairie, TX. The Parts Department Manager will oversee day-to-day tasks related to customer satisfaction, inventory control, customer service, service parts, and inventory management within the parts department.

Responsibilities

  • Make sure both Dallas and Houston locations' service departments have all necessary parts in stock and special orders are placed swiftly.
  • Manage distributor relationships and negotiate best costs for all aftermarket parts and gear.
  • Manage other parts department employees. Hire and recruiting more if needed.
  • Make sure online orders are fulfilled and sent to customers quickly.
  • Handle all parts and gear return orders with exceptional customer service.
  • Make sure parts website is up to date and displays accurate information to online customers.
  • Outreach to potential wholesale customers.
  • Bring new and innovative products to our website and department.
  • Manage parts departments P&L and financial performance.

Qualifications

  • Customer Satisfaction and Customer Service skills
  • Inventory Control and Inventory Management skills
  • Experience in Service Parts
  • Strong organizational and leadership abilities
  • Excellent communication and problem-solving skills
  • Knowledge of powersports industry is a plus

Job Tags

Full time,

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