Company Description
The American Companies, founded in 1899, has provided high-quality and cost-effective transportation services for over 125 years. American Shipping Company, a division of The American Companies, is a Nationally Permitted U.S. Customs Broker & Export Foreign Freight Forwarder. We participate in all phases of the Automated Broker Interface, enabling us to efficiently custom clear merchandise or export cargo. We offer a full suite of services including Customs Brokerage, Freight Forwarding, Logistics operations, Trucking, and Warehousing. Our emphasis on compliance and seamless logistics solutions has earned us recognition as a leader in the industry.
CORE RESPONSIBILITIES:
· Review files (to ensure they are put in proper order) and have complete information and/or documentation
· Contact Customer Service if further documents/information required from the client
· File should have copy of correspondence and/or notes and remarks
· Classify documentation based on information available in the operations system. Some clients will require us to follow a Standard Operating Procedure specific to their information and business needs
· Assist Import Manager in classification where necessary coverage is needed
· Where information such as HTS or product code is not in the partex advise import manager to add by providing them a copy of page of the highlighted invoice (and customer codes provided) for future use.
· Input entry
· FDA (under PGA handling – including if may proceed)
· Where FDA requires exam, need to determine if it’s an exam of documents or actual merchandise – client to be notified IMMEDIATELY
· Delivery order to be properly annotated regarding FDA whether released or to be held for release
· For shipments destined for further on carriage steamship line to be sent written communication to hold shipment for release
· Ensure released to steamship line once clearance completed
· Input Delivery Order information
· Pass file to Post Entry File Handler for copying and assembly of packets
· Monitor entries for release by Customs, PGA, Exams
· Monitor census errors
· Bill of lading updates, and all other errors are to be corrected by Entry processor at the time they are notified.
QUALIFICATIONS:
· High school Diploma or GED
· Data Entry & PGA Specialist 2 + years entry writing and/or brokerage operation experience
· Prior utilization of CargoWise One preferred
· Knowledge of domestic and international geography including countries, major cities and ocean ports
· Intermediate skills in Microsoft Outlook, Word and Excel
· Ability to work with minimal supervision and deliver a high level of customer service
· Detail-oriented, organized and the ability to effectively manage multiple priorities
· Excellent interpersonal skills and ability to communicate effectively both verbally and in writing
· QuestaWeb experience a plus
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